FAQ

Are your products fakes?
All our products are 100% original coming directly from the biggest medicine distributors worldwide, and you feel this from the first shot of juices or from the first tab

How long is the whole process of ordering and shipping?
Once payment is received and payment is approved, we process and dispatch your order within up to 3-5 business days. Shipping time will depend on various factors such as your destination, postal service efficiency, customs clearance, international transit, etc., which is why we can only give you an approximation based on our statistics and former experience. The majority of our customers get their orders within 5-15 business days after they are shipped.

What is the maximum amount I can order at one time?
We have no limits to how much you can order. However, we’d recommend you not to spend much on your first order. This way you will test our products and we are sure that your next order will be higher. Plus we offer discounts to our returning customers.

Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact a qualified lawyer regarding the regulations and restrictions of your country

Are you a legitimate company?
We are a professional mail order service licensed to sell and distribute pharmaceutical products. We have been established for over 5 years, supplying original, high-quality anabolic steroids and bodybuilding related products, prescription-free over the Internet

Can I buy your products through another way aside from the website?
Since we are specialized in internet mail ordering, our services are only available through our website

How can I contact you?
Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our sales department through our website on page Contact us

How can I make an order?
Select what do you want to order. Then add some amount of products and click to “Add” or “Change” button.

Do I need a prescription to order?
A prescription is NOT required to order our products

What is Extensive customer service?
We offer comprehensive order support and customer service with full feedback and support

Questions about payment

Why do you have so low prices?
We are the cheapest on the web because we think as the customers

Where do I send my payment?
Information on where to send your payment is provided after you place an order, and is sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay

What is the your method of payment?
We are the only steroid shop that accept all major credit card payments. Payments are normally processed and cleared within 1-2 business day.

Questions about shipping

How can I track status of my order?

You should use this page to check status of your order. 

How are products shipped?
We ensure that all packages are shipped with maximum discretion. We wrap items in carbon photo paper. Xray will not penetrate. Our organization name is not indicated on any package and shipments are made from various shipping points in USA and Europe to ensure maximum discretion and highest probability of successful delivery. Your order is delivered by first-class, priority airmail. Upon payment receipt, Your order will be shipped within 3-5 business days and dispatched to final destination.  90% of our packages are shipped traceable way so you will always be able to check status of your delivery online.

How are bulk/large quantity orders shipped?
If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order

How long does the shipping process take?
Estimated delivery time is 5-17 working days, depending of destination.
5-10 business days to USA
5-12 business to Canada, Europe and Asia
10-17 businses days to South Africa

Is there a possibility for a shipping delay?
However, this shipping time will depend on various factors such as postal service efficiency, customs clearance, international transit, etc., which is why we give you an approximation based on our statistics and former experience.
Usually 80-85% of airmail packages arrive under 10 days, while 15-20% will arrive in 2-3 weeks. This is a reflection of inconsistencies with various postal representatives, and not services provided by us. Delivery Delays Keep in mind that there are a couple of possible situations that can occur with your order to cause possible delivery delays. An international shipment normally passes through the local and national postal service in the country of origin, then exportation, as well as shipment transfer through ports of exit, transit to destination country with international postal service, importation in destination country (customs clearance), and finally the local and national postal service in the destination country. Each successive step has an impact on the delivery time. Even if the majority of these steps are successfully executed in a timely manner, inefficiency or temporary inactivity during any single step is enough to extend delivery time over the usual and allotted time frame

Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes

Is a signature required for shipping?
Our shipping method requires signature from your side upon delivery.

Which country do you ship from?
We use various shipping points in USA and some European countries

Which countries do you ship to?
We ship worldwide. With customs we have 99.9% success to USA, 99.5% success to Canada and Europe and 97% to South Africa. Even if products get seized ( 1% possibility based on our statistics through years), we cover 100% of the loss