Contact Us
So that we can assist you faster, please select the appropriate section to find the information about your order:
CHECK THE STATUS OF YOUR PAYMENT
Check to see if your payment was denied, is awaiting verification, or has already been approved.
FIND YOUR TRACKING CODE IN MY ACCOUNT
After your payment has been processed and your product has been delivered from our warehouse, your tracking code will become active in 2-5 days.
You can then go to our website’s
My ACCOUNT page and look for the code under Order History.
CHECK THE STATUS OF YOUR ORDER
Check to see whether your order is ready to ship or if it has already been dispatched after your payment has been verified.
Check the status of the reshipped order if it has been seized by customs and you are entitled to free reshipping.
FIND YOUR TRACKING CODE IN YOUR EMAIL
Your delivery tracking code will be emailed to you instantly by our store.
Use this website to track the progress of your shipment if it is being delivered to a US address.
We also recommend that you register your email address on their website so that you may receive regular information on the progress of your order.
You may simply track the status of your delivery on this website at any point during the process.
GET IN TOUCH
Your opinion is important to us at SlitMedia.co. If you have any problems, worries, or need assistance in choosing the best products for you, please contact us directly for general inquiries or concerns about your order.
Typically, all support tickets are responded to within 48 business hours.
Any tickets submitted on Fridays will usually receive a response by Monday.
Please accept our apologies for any inconvenience this may create.