FAQ
OUR PRODUCTS
ARE YOUR PRODUCTS AUTHENTIC?
All of our products are 100% original, coming directly from the biggest pharmaceutical distributors worldwide. You will feel this from the first shot or the first tab.
If in doubt, you can always compare the unique number on your product with the manufacturer’s website.
IS IT LEGAL TO PURCHASE THESE PRODUCTS?
Since laws differ from country to country, we recommend you contact a qualified lawyer regarding the regulations and restrictions in your country.
OUR STORE
ARE YOU A LEGAL COMPANY?
We are a professional mail order service licensed to sell and distribute pharmaceutical products.
We have been established for over 5 years, supplying original, prescription-free, high-quality anabolic steroids and bodybuilding-related products over the Internet.
CAN I BUY YOUR PRODUCTS IN ANOTHER WAY ASIDE FROM THE WEBSITE?
Since we specialize in internet mail ordering, our services are only available through our website.
DO I NEED A PRESCRIPTION TO ORDER?
A prescription is not required to order our products.
OUR SERVICES
WHAT CUSTOMER SERVICE DO YOU OFFER?
We offer comprehensive order support and customer service with full feedback and assistance.
You can contact our experienced team with any questions regarding your order, or for any additional information you need about our products. Even if you are not sure which products you should buy, they will be happy to help you make the right choice.
OUR PRICES
WHY ARE THE PRICES SO LOW?
We are the cheapest on the web because we believe everybody needs to have the chance to sculpt their body exactly as they want. Because we work directly with the manufacturers, we can keep prices low. Unlike other distributors who use a middleman (or more), and can’t even guarantee the quality of the products.
CONTACT US
HOW CAN I CONTACT YOU?
Since our services are optimized to be conducted online and worldwide, you are more than welcome to contact our sales department through our website’s Contact Us page.
ORDERING
HOW CAN I MAKE AN ORDER?
- Go to our shop and select the products you would like to buy.
- Select “Add To Cart” and choose the amount you would like.
- Go to your cart and select “check out.”
- Fill out the requested information and select your payment method.
Now all you have to do is sit back, relax, and wait for your product to arrive at your doorstep.
HOW LONG IS THE WHOLE PROCESS OF ORDERING AND SHIPPING?
Once payment is received and approved, we process and dispatch your order within up to 3-5 business days.
The shipping duration time will depend on various factors such as your destination, postal service efficiency, customs clearance, international transit, etc.
We can only give you an approximation based on our statistics and former experience. The majority of our customers get their orders within 5–15 business days after they are shipped.
MAXIMUM ORDER LIMITS
WHAT IS THE MAXIMUM AMOUNT I CAN ORDER AT ONE TIME?
We have no limit to how much you can order. However, we recommend first-time customers order a small amount. This way, you can test our products and make sure you have ordered the correct ones.
We are confident you will return for a bigger order afterward. As an extra effort, we offer various discounts to our returning customers.
HOW ARE BULK/LARGE QUANTITY ORDERS SHIPPED?
No matter how large your order is, we assure you that the same discretion level and repackaging are used as with a small-sized order.
We just split your order up into multiple small orders and ship them with a maximum of one day in between packages. The delivery price will always stay the same, regardless of the size of the order.
PAYMENTS
WHERE DO I SEND MY PAYMENT?
Information on where to send your payment is provided after you place an order. It is also sent directly to the e-mail address you provide. Please follow the payment instructions carefully to avoid unnecessary delay.
WHICH METHODS OF PAYMENT CAN I USE?
We are the only steroid shop that accepts all major credit card payments, which are normally processed and cleared within 1-2 business days.
We also accept PayPal transfers, money transfers, bank transfers, and cryptocurrency.
WHERE WE SHIP
WHICH COUNTRIES DO YOU SHIP TO?
We ship worldwide. With customs, we have 99.9% success in the USA, 99.5% success in Canada and Europe, and 97% success in South Africa.
Even if products get seized (1% possibility based on our statistics over the years), we cover 100% of the loss.
DO YOU SHIP TO P.O. BOXES?
Yes, we ship to P.O. Boxes.
WHICH COUNTRY DO YOU SHIP FROM?
We use various shipping depots in the USA and some European countries.
SHIPPING TIMES
HOW LONG DOES THE SHIPPING PROCESS TAKE?
The estimated delivery time is 5-17 working days, depending on the destination:
- 5-10 business days to the USA
- 5-12 business days to Canada, Europe, and Asia
- 10-17 business days to South Africa
SHIPPING YOUR ORDER
HOW ARE PRODUCTS SHIPPED?
- We ensure that all packages are shipped with maximum discretion using first-class and priority airmail. We wrap items in carbon photo paper so X-rays cannot penetrate through the wrapping and make sure our organization’s name is never indicated on any package.
- Shipments are made from various shipping points in the USA and Europe to ensure maximum discretion and assure the highest probability of successful delivery.
- As soon as we receive your payment, the order will be shipped within 3-5 business days and dispatched to its final destination.
- Our parcels are shipped using a track and trace code, so you will always know exactly where your order is at any time.
TRACKING YOUR SHIPMENT
HOW CAN I TRACK THE STATUS OF MY ORDER?
You should use this page to check the status of your order.
Here you can:
- Verify your payment’s status: Check to discover if your payment was rejected, is being verified, or has been accepted.
- Verify your order’s status: After your payment has been verified, check to see if your order is ready to ship or if it has already been dispatched.
- Check the status of your reshipped order to see if it was confiscated by customs and if you are eligible for free reshipping.
DELAYED SHIPMENTS
IS THERE A POSSIBILITY OF A SHIPPING DELAY?
Because we depend on multiple services, such as the local shipping agent and customs, we are only able to give an estimate of the delivery time. It is entirely possible that an order could take a few more days.
Keep in mind that there are a couple of possible situations that can occur with your order that could cause possible delivery delays.
An international shipment normally passes through the local and national postal service in the country of origin, then exportation, as well as shipment transfer through ports of exit, transit to the destination country with the international postal service, importation in the destination country (customs clearance), and finally the local and national postal service in the destination country.
According to our statistics, 80–85% of airmail packages arrive in under 10 days, while another 15-20% will arrive in 2–3 weeks. This is a reflection of inconsistencies with various postal representatives and not services provided by us.
Each step has an impact on the delivery time. Even if the majority of these steps are successfully executed promptly, inefficiency or temporary inactivity during any single step is enough to extend delivery time over the usual and allotted time frame.
RECEIVING YOUR SHIPMENT
IS A SIGNATURE REQUIRED FOR SHIPPING?
Our shipping method does require a signature from your side upon delivery. This way, we can investigate properly if an order did not arrive and offer you appropriate compensation.